1. About This Privacy Policy
Omnivera Ltd ("Omnivera", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our corporate website, omniveraltduk.com (the "Website").
This Privacy Policy applies to personal information processed through the Website and does not necessarily apply to separate services or third-party websites that may be accessible through links on the Website.
2. Company Details
Legal name: Omnivera Ltd
Company number: 17097310
Jurisdiction of incorporation: England and Wales
Registered office: Sterling House, 6-10 St. Georges Road, London, England, SW19 4DP
Website: omniveraltduk.com
For the purposes of applicable UK data protection law, Omnivera Ltd may act as the controller of personal information processed through the Website.
3. Information We May Collect
Depending on how you interact with the Website, we may collect the following categories of personal information:
your name;
email address;
company or organisation name;
telephone number, where provided;
the content and details of your enquiry or correspondence;
information you voluntarily provide to us; and
technical information, such as IP address, browser type, operating system, device information, access times and Website usage information.
Technical information may be collected automatically through hosting, security, analytics or similar technical service providers.
We do not generally seek to collect special category personal data through the Website.
4. How We Use Personal Information
We may use personal information for the following purposes:
to operate, maintain and administer the Website;
to respond to enquiries and requests;
to communicate with existing or prospective business contacts;
to maintain the security and integrity of the Website and our systems;
to monitor and improve Website performance and functionality;
to prevent fraud, misuse, unauthorised access or other unlawful activity;
to comply with applicable legal, regulatory or accounting obligations; and
to establish, exercise or defend legal rights and claims.
We will only use personal information for purposes that are compatible with the purpose for which it was collected or otherwise permitted by applicable law.
5. Lawful Basis for Processing
Where UK data protection law applies, we process personal information on one or more lawful bases permitted by applicable law, depending on the circumstances.
These may include:
Legitimate interests — for example, responding to business enquiries, maintaining Website security, administering our business relationships and improving the Website, where our legitimate interests are not overridden by your rights and interests;
Consent — where we have asked for and obtained your consent for a particular processing activity;
Contractual necessity — where processing is necessary to take steps at your request or to perform a contract; and
Legal obligation — where processing is necessary for compliance with a legal or regulatory obligation.
Where we rely on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
6. Cookies and Similar Technologies
The Website may use cookies and similar technologies for purposes such as functionality, security, preferences and performance.
Where applicable law requires consent for non-essential cookies or similar technologies, we will obtain the appropriate consent before using them.
You may also be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.
7. Sharing Personal Information
We do not sell personal information.
We may disclose or provide access to personal information where reasonably necessary to trusted service providers and professional advisers who support our business and Website operations.
These may include providers of:
website hosting and technical infrastructure;
cybersecurity and security monitoring;
communications and email services;
analytics and Website performance services;
professional, legal or accounting services; and
regulatory or governmental services where required or permitted by law.
Where appropriate, we require service providers to process personal information only for authorised purposes and to maintain appropriate confidentiality and security measures.
8. International Transfers and Data Retention
Some of our service providers or technical infrastructure may be located outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate measures required by applicable data protection law, including using appropriate safeguards where required.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, taking into account applicable legal, regulatory, accounting and business requirements.
When personal information is no longer required, it will be securely deleted or otherwise disposed of in accordance with our applicable retention practices.
9. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete personal information;
request erasure of your personal information;
request restriction of processing;
object to certain processing, including processing based on legitimate interests;
withdraw consent where processing is based on consent; and
request data portability where the applicable legal requirements are met.
These rights are subject to applicable legal conditions and exemptions.
To exercise any applicable rights, please contact us using the contact details provided below.
10. Third-Party Websites
The Website may contain links to third-party websites, platforms or services.
Omnivera Ltd is not responsible for the privacy practices, security, content or policies of third-party websites. We recommend reviewing the privacy policies and terms of any third-party website you visit.
Separate e-commerce websites or other services operated by or associated with third parties may have their own privacy policies and customer terms.
11. Contact Us
If you have any questions regarding this Privacy Policy, our processing of personal information, or wish to exercise an applicable data protection right, please contact us using the details below.
Omnivera Ltd
Sterling House
6-10 St. Georges Road
London, England, SW19 4DP
Company number: 17097310
Website: omniveraltduk.com
Email: contact@omniveraltduk.com
12. Complaints
If you have concerns about the way we process your personal information, we encourage you to contact us first so that we can review and address your concern.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology or applicable legal requirements.